Privacy Policy

Welcome to Crawley Community Table Tennis Club ("CCTTC"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services or accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number, date of birth, and emergency contact details.
• Payment Information: Billing address, payment method details (e.g., credit or debit card information) for membership, event registration, and other services.
• Communication Data: Emails, correspondence, and other information you provide when contacting us.
• Website Usage Data: IP addresses, browser type, pages viewed, time spent on our website, and other related analytics.
• Membership Data: Details regarding your membership status, participation in club events, and preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

• To manage club memberships, event registrations, and renewals.
• To process payments and provide receipts.
• To communicate important information about events, schedules, and club news.
• To improve our services, website, and member experience.
• To ensure the safety and security of our members.
• To comply with legal obligations and resolve disputes.

3. Sharing of Your Information

We do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers to process payments, manage communications, or host our website.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
• Club Affiliations: With national and regional table tennis associations (e.g., Table Tennis England) as required for membership or competition purposes.

4. Data Security

We are committed to protecting your personal information. We use appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccuracies in your personal data.
• Deletion: Request the deletion of your personal data when it is no longer needed.
• Restriction: Request a restriction on the processing of your personal data.
• Objection: Object to the processing of your personal data under certain circumstances.
• Portability: Request the transfer of your personal data to another organisation.

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies and similar technologies to run this website, remember your choices, and — only with your consent — to show embedded content such as maps and videos. When you first visit, you can choose "Accept" or "Necessary only", and change your mind at any time using the "Cookie settings" link in the footer.

Strictly necessary

Always active, since the site cannot work without them: a session cookie that keeps the site working as you move between pages, and a security cookie that protects forms from being submitted by anyone other than you. These do not require consent.

Functional

A first-party cookie remembers, for up to 30 days, which advert or link brought you to the site, so we can link an enquiry you submit to the right source. It does not track you across other websites and is never shared with an advertiser.

Third-party embedded content

Some pages include a Google Maps location or a YouTube/Vimeo video. These are only loaded after you accept cookies, or choose to view that individual item — until then, no third-party cookie is set. Once you view them, Google, YouTube or Vimeo may set their own cookies; see their own privacy policies for details.

Advertising

A small number of pages built for a specific advertising campaign may include a tracking code (such as a Meta or Google Ads tag). Like embedded content, this only loads after you accept cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please check back periodically to review any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Crawley Community Table Tennis Club
Satvik Centre, Shree Swaminarayan Mandir (I.S.S.O), Bonnetts Ln, Crawley RH11 0NY
Email: crawleycommunityttc@gmail.com
Phone: 07417 450771

Thank you for being a valued member of Crawley Community Table Tennis Club!